We want you to relax and enjoy your shopping experience. Therefore, we have gathered all the practical information regarding your online shopping.
Please put the items into your shopping cart and begin the checkout process when your order is complete. Remember you can buy from any of the brands at DAY.dk via the same secure check-out.
You can pay via all major credit cards.
As we use secure payments via 3D Secure on DAY.dk - online shopping is safe and secure. Your credit card will not be charged until your goods have been shipped.
You will receive an order confirmation email a few minutes after you placed your order.
We have done our best to make it easy for you to return any products from your order in five simple steps.
You can read more about our return rules here.
The shipping fee is 12.95 €. If you buy for more than 85 € you always get free shipping.
As soon as we have shipped your order, you will receive a shipping confirmation email. Here you will find a link where you can track your order. We usually deliver your package within 2-6 working days but often the postman gets it to you even faster.
We use UPS for all deliveries to the countries in the "Others" language version of the shop. If you are not at home when the delivery comes, you will get a notification letter and you can then pick up your package at the nearest pick-up center.
Please note that sometimes a parcel is not traceable. Should this be the case with your parcel, we kindly ask that you contact our customer service directly, so we can assist you. The processing time for us and the distributor may take 14 days.We always strive to work as quickly as possible, and ask for your understanding and patience.
If you have any more questions, you can either check out our general FAQ section or contact our customer service.
You can write us via the contact form in the Contact Us page or call us at 0046 406 211 427 (international call rates to Sweden apply).